Terms & Conditions

1. Introduction

Welcome to Infinite Paradise Private Limited. These Terms and Conditions govern your use of our website petfun.in and the purchase of any products from it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are accessing it under the supervision of a parent or legal guardian.

3. Products and Descriptions

We make every effort to display the most accurate information about our products. However, colors, images, and descriptions are for reference purposes only. We reserve the right to modify or discontinue any product without prior notice.

4. Orders and Payments

All prices listed on the website are in Indian Rupees (INR) and inclusive/exclusive of taxes as applicable.
We reserve the right to accept or reject any order for any reason, including stock unavailability or pricing errors.
Payment must be made through our approved online payment gateways.
Once payment is confirmed, you will receive an order confirmation via email or SMS.

5. Shipping and Delivery

Orders are processed and shipped within the estimated time frame mentioned on the product page.
Delivery times may vary based on your location and logistics conditions.
We are not responsible for delays caused by courier partners or unforeseen events.
Shipping charges (if applicable) will be displayed at checkout.

6. Returns and Refunds

We accept returns or replacements only if the product is damaged, defective, or incorrect at the time of delivery.
Customers must inform us within 48 hours of receiving the product, along with proof (photo/video).
Refunds will be processed within 7–10 working days after verification.
Used, opened, or altered items are not eligible for return.

7. Cancellation Policy

Orders can be canceled within 6 hours of placement, provided they have not been shipped.
Once dispatched, the order cannot be canceled.
In case of cancellation, any prepaid amount will be refunded after deducting applicable charges.

8. Intellectual Property

All content on this website is owned by Infinite Paradise Private Limited. You may not reproduce or distribute any content without written consent.

9. User Conduct

You agree not to use the website for illegal activities, attempt to hack, or post misleading content.

10. Limitation of Liability

We are not liable for any indirect or consequential damages from the use of our website or products.

11. Privacy

Please refer to our Privacy Policy for how we collect and handle your data.

12. Governing Law

These Terms are governed by the laws of India. Disputes will be handled in the courts of the applicable city/state.